FAQs

Popular Questions

  • About Pre-orders

The store is open for pre-ordering only as of right now. All products will be available in 5-14 days. Once the order is marked as fulfilled it will be shipped out and expected to be delivered in 2-14 days which varies based on the shipping plans and locations.

We want to ensure that everyone has the chance to enjoy our products, so we have partnered up with Afterpay with their 0% Interest Installment Payment Plan, the payment will be divided up into 4 separate payments. Please select AfterPay on the product page when you are ready for checkout. For more information please contact us with your questions or concerns.

  • I have not received my products in time, what should I do

First of all, we'd like to say that we are sorry for the delay and complete understand your frustration. The products are likely delayed in shipping due to the current supply chain problems. But please feel free to contact us for more support.

  • For more questions, please contact us here.